safe play

Safe play for everyone

We want everyone to be able to enjoy our play facilities in a safe and fun environment. So we have created our Fair Play Policy for parents and children to follow.

 

We design our play centres to encourage physical and imaginative play for 3's and under in our toddler areas and 4's and over on the large play frames, disco rooms, bungee trampolines and electric cars.

 

We invest in training and keeping these areas exciting and well maintained. Our Play Pals are there to help make it fun and keep it safe for everyone.

Our Fair Play Policy only works if our parents and guardians cooperate and encourage their children to play by the rules. We want everyone to have fun. 
 
Please read our Fair Play Policy and if you have any questions or suggestions, please let us know.

Gold operator award

Safety is really important to us, as physical play is never risk free. Our Fair Play Policy is based upon European safety guidelines for indoor play and recommendations from the Royal Society for the Prevention of Accidents (RosPa). 

 

We are inspected annually and are proud to hold the highest RoSPA Play Quality GOLD Operator Award.

Independant play

Head Over Heels encourages children to play independently on our play frames in a fun and stimulating environment. However there are inherent risks associated with children playing together and moderate physical activity. These include children being exposed to tripping or bumping into objects and other children.

 

Through design, maintenance and the operation of our facility, we have taken every reasonable step to control these risks. However it is impossible to eliminate these risks completely and parents and guardians must recognise and accept these risks when visiting our centres and using our play facilities.

Head Over Heels

Fair Play Policy

  • Maximum height for children using the main play structure at Head Over Heels Chorlton is 1.45m.

  • Maximum height for children using the main play structure at Head Over Heels Wilmslow is 1.55m.

  • Parents or guardians are responsible for the supervision and behaviour of their children at all times.

  • Only children aged 3 and under are allowed in the toddler area with adult supervision required at all times. When quiet, children aged 3 and under may also use the main play frame if accompanied by an adult at all times, however the slides are not recommended for this age group.

  • For children's safety, adults are permitted on the play frames for supervision purposes only.

  • Older children over the permitted entry height of 1.45m (Chorlton) and 1.55m (Wilmslow) are not permitted on the play frame or in the toddler area at any time, not even to supervise younger children.

  • To reduce the risk of friction burns, arms and legs should be covered even on hot days. Our centres are air conditioned to keep play as cool and fun as possible.

  • Clothes with cords that could catch in the equipment should not be worn in the play area.

  • No sharp objects, pens, belts with buckles, jewellery, hair pins, money, etc. may be taken into the play areas.

  • Do not take bags and baby seats into the toddler area. We recommend safely storing all personal items. Lockers are available to use, padlocks are available at reception with a refundable deposit.

  • Head Over Heels cannot accept liability for any personal property.

  • For safety, it is forbidden to climb on the netting. Balls or other objects should not be thrown at each other. To use the big slide safely, always descend in a seated position with legs facing forward. Do not play in front of any of the slide exits.

  • For hygiene and safety, adults and children must wear socks or tights on the play frame and in the toddler area. Socks can be purchased at reception if needed.

  • Shoes must not be worn in the play area. Shoes can be stored at reception, in lockers or in the stow pockets by the play entrances.

  • Our centres are steam cleaned daily to kill bacteria and we have our very own ball sanitising machine. Children should use the toilet and wash their hands before entering the play area. Antibacterial gel is provided around the centre for you to use.

  • Children who are unwell must not use the facilities.

  • No food, drinks, sweets or chewing gum to be taken into the play area. No chewing gum in the play centre.

  • Only food and drink purchased at Head Over Heels can be consumed on the premises.

 

Members of staff monitor the play structure and have access to first aid equipment. In the event you have a problem or any concerns, please talk to the manager or a member of staff. Head Over Heels staff are not provided to supervise children.

Company Terms and Conditions:

By entering Head Over Heels you are agreeing to abide by our Fair Play Policy. Please show common courtesy to fellow Guests and our Staff by not using profanity or engaging in unsafe, illegal, disruptive or offensive behaviour. Please supervise your children at all times. Guests under age 12 must be accompanied by a Guest aged 18 or older to enter the Play Centre.

 

Company Rights. We reserve the right to deny admission, or to require a person already admitted to leave the Centre, without refund, liability or compensation if we consider that the circumstances so require.

 

© 2019 Play Latte Limited. All rights reserved. Company Registered in England 5146443 Privacy Policy

HEAD OVER HEELS MULTI GOLD AWARD WINNING CHILDREN'S INDOOR PLAY AND PARTY VENUES

Head Over Heels Wilmslow

Unit D1, Commercial Avenue, Stanley Green, Cheadle, SK8 6QH United Kingdom

Call: 0161 485 2200

Email: hellowilmslow@headoverheelsplay.co.uk

Wilmslow Party Hotline 0161 537 1200

Book your party online BOOK NOW

Head Over Heels Chorlton

Unit 1A, Albany Trading Estate, Albany Road, Chorlton, Manchester M21 0AZ United Kingdom

 

Call: 0161 881 4433

Email: hellochorlton@headoverheelsplay.co.uk

Chorlton Party Hotline 0161 537 1100

Book your party online BOOK NOW

  • MEMBER OF BRITISH ASSOCIATION OF LEISURE PARKS PIERS AND ATTRACTIONS
  • RoSPA PLAY QUALITY GOLD OPERATOR AWARD
  • BUMPS & BASHES FIRST AID TRAINING